North American Customer Support Center


Terms and conditions

  • Indicated prices are subject to change without prior notification

  • Prices do not include taxes or freight

  • All orders are subject to a $30.00 minimum

  • Subject to prior arrangement, shipment of an order can be delayed to coincide with the customer’s

  • Custom fabricated items, long lead items or items requiring engineering review of a total value greater than $25,000, require a 50% down payment upon order. Down payment for these items is non-refundable upon cancellation of the order

  • Quantity discounts are valid throughout the year

  • Sales are subject to the normal Doppelmayr terms and conditions

  • Payment terms are net 30 days (subject to prior credit approval)

  • Accounts not paid within 30 days of billing date will be subject to financial charges (see details on invoices)

  • All returns will be subject to a 20% restocking fee. Shipping fees and handling charges are non-refundable. Special fabricated items, hydraulic parts and electrical parts are non-returnable.

  • All prices are F.O.B. from warehouse

  • Normally, a minimum of 2 working days is required to process a stock order. Additional time may be required between the receipt of order and the actual shipping date

  • We reserve the right to correct printing errors.